Whether you need to exchange or return merchandise, return it to us (please use the attached return label, so you will not be charged), after which you will get your money back. We expedite the shipment, and you can expect us to initiate the refund within 8-10 business days of receipt. Therefore, you can immediately order what you want instead using our web shop and receive it faster than with a traditional exchange. You can also wait until we have refunded the amount.