You have complete right of return. In the unlikely case that you want to cancel your purchase, any article can be returned within 100 days from receipt of the merchandise. If you want to cancel your purchase, you must return the article in substantially the same condition as you received it. It is okay to try on a piece of clothing to see if it fits, but don’t actually start using it. The article must not be laundered. Try on underwear on top of other clothing.
We pay return shipping for merchandise that is returned. Please enclose information about the reason for return.
- Follow the directions described on the enclosed return slip – and enclose the slip with your return.
- The package must be delivered to a DPD mail shop (you can find the closest one on DPD’s website).
- If you have ordered several products and only want to return individual items, we obviously return the money for the items you send back, as long as the return slip is filled out.
To receive your free return label please register your return shipment on the following link: https://uk.dilling.com/return/
You may also cancel your purchase by refusing to accept the merchandise. If you cancel your purchase, you will, of course, get back the amount you have paid us. Note!
We do not accept packages C.O.D.