Go to https://www.klaviyo.com/ and log-in. 

Need a log in? Ask Andrius.

If you have acces to more then one country, always check if you are in the klaviyo off the right country. You can do this in the bottom left corner of the screen.

Search for the email adresse in the search bar in the top.

Then all the results are coming. If nothing comes up they are not subscribed or been registrated on our website before (double check if you are in the right country).

Click on name to go in the profile.

In the profile go to the right and down. There is a button delete profile, click on it.

Put a checkmark in the square and push on Delete Person.