- No UK refunds need to be made manually unless they are older than 6 months old. In that case we need to get the customers IBAN number in order to do a manual refund. Then ask Inga to do the manual refund.
- If the customer has not received their refund, then we need to look into this further (follow other guide)
Modified on: Thu, 11 May, 2023 at 3:36 PM
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